If you had trouble getting products fixed under warranty, the FTC wants to hear your horror story

“Allowing unauthorized third parties with access to sensitive diagnostic information, software, tools, and parts would jeopardize the safety and security of consumers’ computers, tablets, and other devices and put them at risk for fraud and data theft,” wrote Carl Holshouser, a senior vice president at Technet, an industry trade group composed of tech CEOs and executives.

Source: WP