The IRS erroneously rejected child tax credit payments for some families with an immigrant spouse

“We haven’t received it because there’s some kind of glitch in the IRS system, I guess,” said Alonso-Campos, who is a U.S. citizen. She lives in Woodbridge, Va., with her Mexican-born husband, who is in the process of getting a green card, and four children, ages 12, 6, 5 and 2. “They’re saying that we’re not eligible for it on the website, even though I received an IRS letter stating that I would be eligible for it.”